Monday, July 21, 2014

Spelling it out: Call captioning comes to Penn State

Penn State News
Julie Eble
July 18, 2014

New phone system text-to-speech option helps hearing impaired staff members stay connected

UNIVERSITY PARK, Pa. -- Cheri Banks considers herself technologically savvy. She likes the latest gizmos and is always dabbling in communications technology and downloading stories and articles onto her eBook. So when Bill Ritzman, Americans with Disabilities Act coordinator in Penn State's Affirmative Action Office, called to tell her about  a new Internet-based call captioning service available on the University's phone system, Banks, who is hearing impaired, was one of the first to get the service.

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